Twitter has become a valuable communication tool for development professionals and nonprofit organizations. Aid workers can raise the profile of an issue through the platform or engage with influential people like power couple and philanthropists @BillGates and @melindagates.
But there are even more uses for it, according to Social Media for Nonprofits CEO @ritusharma1. She’s seen organizations use the online social networking service to do everything from pressure lawmakers to abolish the death penalty in some U.S. states to call out a heart association to correct inaccuracies in its video.
“There are many people who are using [Twitter] effectively, and most often when I hear someone complain about Twitter’s efficacy I find that they are not familiar with it and are not following some best practices. It is more a human error or training issue than a challenge of the platform itself,” Sharma told Devex.