Could this app transform delivery of last-mile health services?

A lot has changed in the six years since Lilian Anyanga began working as a community health worker in Kenya.

She and her peers used to do their work manually, carrying notebooks and heavy bags filled with paper records. Today, Anyanga uses a mobile app that prompts her with questions to ask her patients, along with step-by-step guidance and reminders for follow-up visits. It also provides the organization she works for, the Lwala Community Alliance, with data on patients’ health outcomes.

Anyanga is one of 120,000 people worldwide using CommCare, the most widely deployed and adopted digital platform for frontline workers in low- and middle-income countries. Some 80% of those users work in the health sector.

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