In the era of remote working, cyberthreats, data protection, and artificial intelligence, development organizations need the right information technology systems to operate effectively and safely. But NGOs struggle to find enough money to spend on technology, and the right tools do not always exist for what they need. As a result, chief technology officers and IT directors face a complex task in getting it right.
Steffen Kølbek, the global head of IT at the Danish Refugee Council, points to the potential impact of enterprise resource planning systems — software that supports organizations in their everyday operation activities by identifying what resources are needed and where they are needed.
“Pair this with open source digital era technologies in areas of AI, machine learning, and predictive modeling and we can make a real transformation of the NGO sector," he said.