The chief of staff is a critical but often misunderstood role. Sometimes amorphous, the responsibilities vary from organization to organization and can depend a lot on the principal or executive you’re working for.
So what do you need to know about the role — and what should you be thinking about if you’re interested in being one, or hiring one?
Margaret Richardson, chief of staff to Devex’s president, gathered together peers from the international development sector to discuss the role, what it takes, and what to think about when matching a principal with a chief of staff.