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    • Opinion
    • Artificial Intelligence

    Opinion: Development organizations need an action plan for AI adoption

    Strategic, human-centered AI implementation can unlock unprecedented capacity, bridging the gap between shrinking resources and urgent needs.

    By Jocelyn Cheng // 17 July 2025

    Development organizations face unprecedented challenges. The uncertain environment has broad ramifications for development funding and programming, with the recent USAID cuts threatening to strip 23 million children of educational access and 95 million people of basic health care. In order to navigate this turbulence and address the gap, organizations need to deliver more impact with drastically reduced resources.

    There’s a powerful solution hiding in plain sight: Artificial intelligence tools that can dramatically amplify organizational capacity.

    A Harvard Business School study found that consultants using AI had significant increases in productivity, completing 12% more tasks, 25% faster, and with a 40% increase in quality. Still, 92% of nonprofits feel unprepared for AI implementation. This skills gap represents both the sector’s greatest vulnerability and its most immediate opportunity.

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    More reading:

    ► AI in development recruitment: Time-saver or barrier to inclusion?

    ► Opinion: AI is a genuine opportunity for the international community

    ► Donors commit $10M to include African languages in AI models (Pro)

    • Institutional Development
    • Innovation & ICT
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    The views in this opinion piece do not necessarily reflect Devex's editorial views.

    About the author

    • Jocelyn Cheng

      Jocelyn Cheng

      Jocelyn Cheng helps impact organizations unlock AI-powered efficiency, drawing on two decades at the nexus of impact investing and tech. After leading the venture investing arm of a global tech company and building the impact investing team at the Global Innovation Fund, she now drives results through ImpactAgent.

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