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    Opinion: Learning how to 'get stuff done' — skills for a humanitarian career

    A career in humanitarian operations requires a unique set of hard and soft skills. In this opinion piece, Scott Webb, a former humanitarian and emergency response recruiter, shares which skills are the most essential to the job and how he is preparing the next generation of humanitarian response professionals in his new role as career and academic adviser at the Middlebury Institute of International Studies.

    By Scott Webb // 04 November 2016

    It was a cool, misty evening in Kathmandu, Nepal, about a week after the April 26 earthquake. My Catholic Relief Services colleagues and I were meeting to discuss our emerging response. At that point, we had about 20 staff in country, about half were from the humanitarian response team, the rest had come up on temporary duty assignments from our India country program, but many more were needed. We had a human resources problem — and as the emergency HR adviser, it was the reason I was a part of the team.

    We had 20 trucks coming in the next seven days. There were dozens of disparate tasks that needed to get done to make sure the trucks made it across the border through customs. The nonfood items transited to appropriate warehouses, would be unloaded and inventoried, and then transferred to their final destinations and distributed to beneficiaries according to the direction the Nepalese government.

    We would need people working customs, procurement, logistics, distribution managers, warehouse managers, and other operational staff and we needed them very quickly. We were not yet legally able to hire local employees so we had to bring in all of our own staff. I would have hired almost any capable and available development professional at that time for a consultancy, just to test them out.

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    About the author

    • Scott Webb

      Scott Webb

      Scott Webb is an international development professional with more than 15 years of experience in a wide range of roles. He is currently a career and academic adviser with the Middlebury Institute of International Studies at Monterey. He was previously with Catholic Relief Services working as a technical adviser for emergency human resources, and before that with Relief International as a senior program officer supporting projects in Syria and Sudan/South Sudan, and in various roles with International Relief and Development.

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