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    • World Bank reform

    What would you do if you were Jim Kim?

    Results of the World Bank's latest staff engagement survey reveal strong discontent with senior management. What can World Bank President Jim Yong Kim do to restore confidence in his leadership?

    By Jeff Tyson // 08 July 2015

    Staff members at the World Bank are not happy.

    Results of the latest employee engagement survey — which come after a contentious reorganization and a controversial investigation of an outspoken World Bank staffer over the leaking of a draft safeguards document — point to a level of discontent with senior management that current and former bankers say is unprecedented.

    “In all my years at the bank I have never seen such a lack of trust and such a deterioration of trust between staff and senior management,” said Jean-Louis Sarbib, a former World Bank vice president and senior vice president who worked at the institution for 26 years. “I’ve never seen such a climate of fear in the bank. People are afraid to speak out.”

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    Read more stories on World Bank reforms:

    ► Inside Jim Kim's 'science of delivery'

    ► Jim Kim, safeguards and 'the problem of multilateralism'

    ► The World Bank's big party — and the 'noise' that could spoil it

    ► Staff, civil society quiz Jim Kim over World Bank reforms

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    About the author

    • Jeff Tyson

      Jeff Tyson@jtyson21

      Jeff is a former global development reporter for Devex. Based in Washington, D.C., he covers multilateral affairs, U.S. aid, and international development trends. He has worked with human rights organizations in both Senegal and the U.S., and prior to joining Devex worked as a production assistant at National Public Radio. He holds a master's degree in journalism from Columbia University and a bachelor’s degree in international relations and French from the University of Rochester.

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