In a rapidly changing donor environment, leaders of large multilateral organizations are trying to keep their finger on the pulse of staff sentiment and morale, in order to make smart strategic decisions and stay competitive.
So it was constructive earlier this year when both World Bank and Asian Development Bank leadership conducted formal employee engagement surveys to better understand staff perceptions.
While the survey results from the World Bank and ADB were neither flattering of management nor overly positive, they did reveal important staff opinions and views that should help bank leaders navigate some of the turbulence and complexity impacting donor institutions around the world.
Read more stories on World Bank reforms:
► Jim Kim reflects on World Bank reforms
► End in sight for World Bank's controversial reforms
► Jim Kim reorganizes 'global practices,' appoints senior staff
About the author
Lean Alfred Santos@DevexLeanAS
Lean Alfred Santos is a former Devex development reporter focusing on the development community in Asia-Pacific, including major players such as the Asian Development Bank and the Asian Infrastructure Investment Bank. He previously covered Philippine and international business and economic news, sports and politics.
