Blue Compass, LLC
They are a team of individual contributors and leaders that bring diverse experiences and expertise in engineering, creative design, and critical thinking to help our customers improve their business. They blend strategy and analytics with customer insights, design and creativity to help federal government and commercial customers discover, implement, and improve products and services. They provide customers with the best possible experience, while tackling some of the toughest problems and delivering tangible results.
What they do:
Strategy: Strategy is extremely important, it provides the vision, purpose, and direction for an organization. They believe that a strategy should provide “just enough” documentation to help steer the tactical activities.
Technology: Technology is not just about the tools, it’s about the resulting improvement to a client’s products or services. They provide expertise in architecture, systems engineering, and software development.
Design: Design is not just about graphics, it’s about intentional planning. Design activities will confirm understanding of concepts, will guide the technical build, and will facilitate the discovery of innovative new experiences. Design activities are extremely important especially in a multidisciplinary team.
Lead with Integrity: Our reputation is important to us and they want people to remember Blue Compass as trusted partners. “Blue” denotes trustworthiness. “Compass” represents the advice, solutions, and guidance they offer when people are at a decision milestone and need to select a direction or path.
Strive for Excellence: They expect the best out of each other so that our clients and partners get the best out of us. Quality products and services are important to us.
Advocate for the Customer: They campaign for the customer and encourage our customers to gain empathy for their customers. Without the customer insight, IT has no purpose and they always want purpose.
Learn in Every Environment: They always have something to learn and approach every situation with a learning attitude. As a result, they improve ourselves and others around us.
Help Others in Our Community: Other than helping our clients and business partners achieve their goals, they also help the community around us. As a corporate goal, they conduct one pro-bono project per year, having to do with customer experience, digital strategy, or IT strategy.
Live with Purpose and Enjoyment: They are fun-chasers because they want to have fun in the work they do. They deliver and perform with a purpose, but accidental discovery often leads to great innovation.
How they do it:
Triggers: Define and ask specific business questions, or make specific business observations.
Gain Empathy: Gain customer empathy and insights to truly understand mission and customer needs.
Solutioning: Understand the problem set and brainstorm solutions using customer insights and the team’s intellectual power.
Constraints: Understand the constraints and conduct feasibility analysis.
Prototyping: Rapidly prototype and visualize the idea.
Implement: Develop strategies, implement new policies and processes, or deploy performance improving technology solutions.See more