Echo Mobile was born from Kenya’s vibrant social enterprise community in 2011. Jeremy Gordon and Rachel Brooks built the first version of their software while working for a Kenyan agricultural microfinance institution (MFI). Their task was to help the company better engage, influence and understand its rural customers — mostly smallholder farmers.
The software was a game-changer for the organization, and other businesses soon began asking to use it. In 2012, they incorporated Echo Mobile to help solve the information and communication challenges common to all organizations in Africa. They've since evolved into a leading enterprise technology provider, serving Africa’s most exciting organizations and offering one of the few Software-as-a-Service (SaaS) platforms built in Africa, for Africa.
Expanding on SMS, they’ve added voice (IVR), USSD, and IP messenger options to the Echo platform. To complement the platform’s monitoring and evaluation features, they’ve added sales, marketing, and customer service tools. They’ve expanded across Africa and developed expertise in consumer goods, health, agriculture, energy, education, and more. And to share that expertise with users, they’ve built the Echo Deployment team, offering professional mobile strategy and implementation services.
As they’ve grown, Echo Mobile has maintained its startup personality thanks to a team of scrappy, results-oriented problem solvers and innovators. They remain accessible, adaptable, collaborative, and practical in their commitment to helping all organizations in Africa succeed.See more