The Estonian Refugee Council (ERC) is a rights-based humanitarian organisation. Established in 2000, the Estonian Refugee Council has grown to become the largest humanitarian organisation in the Baltics. ERC works and has presence in six countries: Armenia, Estonia, Georgia, Jordan, Lebanon, and Ukraine. ERC provides immediate assistance in emergencies and supports crisis-affected people in rebuilding their lives. 

Estonian Refugee Council has been certified as an organisation following the humanitarian principles and project management standards and has signed the Framework Partnership Agreement (FPA) with the European Union. Additionally, ERC is a strategic partner to the Estonian Ministry of Foreign Affairs in provision of humanitarian assistance.

Their work is based on the principles of the ethical code of Estonian non-governmental organisations and humanitarian principles. When collecting donations, they follow the good practice of collecting donations. Estonian Refugee Council has been awarded the quality mark of “Friend of volunteers”.

Estonian Refugee Council is a member of the European Council on Refugees and Exiles (ECRE), the Active Learning Network for Accountability and Performance (ALNAP), the Network of Estonian Nonprofit Organizations, the Estonian Roundtable for Development Cooperation (AKÜ), and the the Roundtable of Estonian Refugee Organisations.

They have also joined the networks of European Asylum Support Office (EASO) Consultative Forum, ATCR Working Group on Resettlement, European Network Against Racism (ENAR) and International Detention Coalition (IDC).