• Organization TypeImplementing NGO, Advocacy NGO
  • HeadquartersUnited Kingdom
  • Founded2003
Hafal (meaning ‘equal’) is the principal organisation in Wales working with individuals recovering from serious mental illness and their families. They are managed by the people they support – individuals with serious mental illness and their families. Every day the staff and volunteers provide help to over 1,500 people affected by serious mental illness: this includes schizophrenia, bipolar disorder and other diagnoses which typically involve psychosis or high levels of care, and which may require hospital treatment. Hafal is founded on the belief that people who have direct experience of mental illness know best how services can be delivered. Providing support across the seven local health board areas of Wales, Hafal is dedicated to empowering people with serious mental illness and their families to: achieve a better quality of life fulfil their ambitions for recovery fight discrimination enjoy equal access to health and social care, housing, income, education, and employment. Hafal delivers a range of services to people with serious mental health illness including direct support and advice, support in a crisis, contact with others by phone, advocacy, support in a group setting, introductions for befriending, and employment and training projects. Hafal also gives clients a much-needed voice in the planning of mental health services. Underpinning the services to clients, families and members is the own Recovery Programme. This Programme is based on modern principles of self-management and empowerment. It encourages clients and families to work towards recovery with the help of Hafal’s staff and other supporters by taking a more methodical approach to improving all areas of life. As well as providing services Hafal campaigns vigorously through research, publications and media work to improve services for clients and families and to remove stigma and isolation associated with serious mental illness. Hafal is also represented on the Welsh Assembly Government’s Implementation Group which advises on implementation of the Mental Health Strategy for Wales.  

Where is Hafal
Projects1Location of contracts awarded

Contact Hafal

Company Offices
  • United Kingdom (headquarters)
  • Swansea
  • Unit B3 Lakeside Technology Park Phoenix Way Llansamlet