Location: Remote
Program Background
The SKALA Program is a significant Australian investment designed to help Indonesia address regional disparities in development. SKALA will contribute to this objective by strengthening selected elements of Indonesia’s large and complex decentralised government system responsible for the delivery of basic services (Layanan Dasar). The SKALA Program’s core approach is to facilitate better collaboration (Kolaborasi) between Indonesian government stakeholders, at national and subnational levels, to help realise synergies (Sinergi) that will trigger improved service delivery. Moreover, SKALA will build on, and take to scale, the successes and learning from Australia’s previous 19 years of support to Indonesia’s decentralised government system. The SKALA Program is to be implemented through the following three pillars:
· Pillar 1: Stronger national level enabling environment for sub-national service delivery.
· Pillar 2: Better sub-national governance for service delivery.
· Pillar 3: Greater participation, representation and influence for women, people with disabilities and vulnerable groups.
SKALA is implemented at the national level with an office in Jakarta and at the subnational level with offices in Aceh, Nusa Tenggara Barat, Nusa Tenggara Timur, Maluku, Gorontalo, Kalimantan Utara, Tanah Papua. In addition to the 3 pillars, SKALA works across 4 general themes of Public Financial Management, Minimum Service Standards, Data and Analysis and GEDSI.
The Role
The Business Systems Analyst will leverage their skills and expertise to support SKALA and its government counterparts, particularly the Aceh government, by providing expert guidance and technical input for the development of the Aceh One Data platform. The consultant will conduct a comprehensive analysis of the existing system to enhance its quality and improve various aspects of the platform. Additionally, the consultant will be responsible for managing the system development timeline and reporting progress to both SKALA and the Aceh Government. Key responsibilities include overseeing the development of analysis modules within the system and other system/application and data sources. The consultant will also contribute to the development of national data and information systems as requested by SKALA, ensuring alignment with broader governmental objectives.
Click on the link or copy paste it to access the full Terms of Reference for this position:
About You
Specific Responsibilities
Based on general guidelines from Province Lead - Aceh, this position will be under the coordination and supervision of the Provincial Engagement Specialist (PES) and responsible to Province Lead - Aceh, for the following matters: Lead the development of quality application code by adhering to application development best practices.
· Lead the development of quality application code by adhering to application development best practices.
· Business Systems Analyst will provide technical and functional support to our users across government.
· Develop and document long term strategic direction for the tooling and automations to support our scaling accounting team
· Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases.
· Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
· Develop, analyse, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
· Translate highly technical specifications into clear non-technical requirements.
· Provide documentation of all processes and training as needed. Also create and maintain technical documentation regarding application code.
· Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
· Perform design, implementation, and upgrades of information systems to meet the business and user needs
· Implement best practices for scalability, supportability, ease of maintenance, and system performance
· Handle technical issues that require a deep understanding of the application.
· Optimize application performance by identifying and resolving issues that affect speed and responsiveness.
· Ensure application security by implementing security practices, including mitigating the risk of attacks.
· Integrate applications with APIs to expand application functionality.
Other Duties
· Comply with DFAT, DT Global and SKALA policies on gender, disability, fraud and anticorruption, child protection, PSEAH and the environment.
· Ensure compliance and adherence to various operational policies, guidelines and manuals issued by DT Global and SKALA.
· Proactively identify and report risks and manage risks within your level of accountability.
· Undertaking other duties as required by the Program
Job Requirements
· Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
· Work may require long, and flexible hours as needed. Travel is based on need.
Deliverables
· Developed application Satu Data platform
· Satu Data process, including integration process and system development
· Comprehensive documentation of the entire process, including technical specifications, source codes, development, testing, and deployment of Satu Data, ensuring proper handover to government counterparts
· Develop and maintain comprehensive documentation outlining the process for creating policies and guidelines essential for the effective operationalization of the application.
· Technical notes, and recommendations as listed above
· Monthly progress reports documenting technical input and support provided
Relationship Management
This position will work closely and effectively with a range of stakeholders:
Selection Criteria
Essential
· Has bachelor or master’s degree in computer science, information and technology or related field with minimum 8 years experiences
· Strong technical proficiency, including in-depth understanding of database maintenance and administration principles, coupled with advanced computer hardware, software, and analytical skills.
· Proven ability to assess business needs and translate them into relevant solutions
· Experience with PHP Framework such as CodeIgniter or Laravel and its ORM is a plus
· Familiarity with event-driven programming in PHP and API integration
· Experience with CI/CD pipelines or using automation for the deployment process
· Basic experience with Docker and Kubernetes
· Excellent skills and proven experiences in software engineering and security best practices
· Excellent problem-solving skills and ability to work both independently and as part of a team to achieve goals
· Excellent interpersonal skills and written and verbal communication skills
· Demonstrate the ability to carry out capacity development and share knowledge for the Government of Indonesia and Regional Governments as well as SKALA program staff
· Strong interpersonal skills, ability to maintain working relationships with key stakeholders in government
· Understanding of gender equality and social inclusion issues.
Why join SKALA?
By joining the SKALA, you will be part of an environment where you can collaborate with leading experts from diverse backgrounds, access development programs to achieve your career goals, and be challenged to take a global outlook.
HOW TO APPLY
Click the ‘Apply Now’ button.
Please submit
1) Your CV
2) A cover letter addressing the selection criteria
APPLICATIONS CLOSE Friday, 5th September 2025. Max 5 PM Jakarta Time
Encouraging applications from people with disabilities
As part of our commitment to inclusion, we actively encourage applications from people with disabilities (PWDs). We are also committed to providing reasonable accommodation throughout the recruitment process and in the workplace to support the success and well-being of employees with disabilities. Candidates requiring any adjustments to participate equitably, may contact SKALA People & Culture unit at recruitment@skala.or.id and we will work with the candidate to find the right solution. This information is strictly confidential; used solely to strengthen our inclusive hiring efforts and ensure we provide any support needed. Your disclosure will not impact on recruitment decisions.
Should this role be of interest, we encourage you to apply as soon as possible. Kindly note only shortlisted applicants will be contacted.
DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.
About DT Global Asia Pacific
At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.
For more information, please see www.dt-global.com
