Canadian Visa Application Center (CVAC) - Internship

Job Description

Duration: 6 months

Job Description – CVAC Intern Reporting Line

The selected candidate will work under the general supervision of the CVAC Team Leader. The intern will periodically provide updates and feedback on assigned tasks and will receive guidance on goal-setting and problem-solving related to customer service.

Purpose of the Internship

The internship aims to:

• Develop and enhance general professional skills.
• Strengthen interpersonal and communication abilities.
• Build expertise in management and customer service.

Key Responsibilities

The intern will be expected to:

• Provide accurate information on various visa types and migration programs.
• Assist clients in completing visa and related forms.
• Review and process visa applications and supporting documentation.
• Carry out quality control processes to ensure compliance and accuracy.
• Draft reports as required.
• Handle personal and confidential information with discretion.
• Perform biometrics enrolments for visa applicants.
• Coordinate security-related matters with the IOM Security Officer.
• Perform other administrative tasks as assigned by the CVAC Team Leader.

Qualifications

• Currently enrolled in, or recently graduated from, a Bachelor’s degree program in humanities, administration, international relations, or related fields.
• Strong communication and interpersonal skills.
• Attention to detail and ability to handle confidential information.
• Basic computer literacy (MS Office applications).

Experience (Optional / Desirable)

• Previous experience in customer service, administration, or office support is a plus.

Deadline: 01/16/2026, 11:00 PM

About the Organization

About IOM Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. With 132 member states, a further 17 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people. The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement. IOM works in the four broad areas of migration management: Migration and development Facilitating migration Regulating migration Forced migration. IOM activities that cut across these areas include the promotion of international migration law, policy debate and guidance, protection of migrants' rights, migration health and the gender dimension of migration.