Job Description
ROLE
The Deputy Country Director for Support Services (DCD-Support) leads all the support services of the mission.
More specifically:
- She/he directly manages and coordinates the following support functions: Finance, Human Resources, Logistics, NES Supply.
- S/he ensures the respect by all of SI’s HR, Finance and Logistics rules and processes.
- S/he participates to the strategic definition of the mission.
MAIN RESPONSIBILITIES
- Team management
- Risk Management and Coordination
- Finance Coordinator support and supervision
- HR Coordinator support and supervision
- Logistics Coordinator and Supply Coordinator support and supervision:
- Reporting / Communication & lessons learnt
- Support to Partnership Management
MANAGEMENT
- Line manager : Country Director
- Direct reports: 4 => HR Coordinator, Finance Coordinator, Supply Coordinator and Logistics Coordinator.
- Functional manager: HQ Finance, National HR and Logistics Advisors
MAIN CHALLENGES
- The context remains very volatile on the field, and requires flexibility and frequent adaptations
/!\ Please note this position requires visits to the field bases
PRIORITIES FOR THE 2/3 FIRST MONTHS
- Consolidate the remote management processes for some areas of intervention
- Guide and support the support services to reach key strategic objectives as:
- Capacity building
- Strategy implementation,
- IT improvement (365 migration),
Improve finance dpt reporting and internal communication
YOUR PROFILE
ACADEMIC BACKGROUND
- University degree in a related area (BA, MA)
EXPERIENCE AND TECHNICAL SKILLS
- 5 years of practical experience in support services coordination on a large humanitarian mission
- Experience in conflict/post-conflict contexts, preferably with experience in supporting emergency response
- Solid experience in team management (including expatriates in support functions)
- Knowledge of security protocols and
- Experience in strategic design
- Knowledge of major donor requirements and compliance issues
- Stakeholder management
- Experience in data analysis
- Proven critical analysis skills
- IT skills
- Microsoft Office Pack, included Excel and database management
+ Experience and / or knowledge of the Syrian crisis is an asset;
+ Experience with SI is an asset;
+ Experience and / or knowledge of OFDA projects;
+ Experience in partner capacity building;
SOFT SKILLS & PERSONALITY
- Strong capacity to remain calm under pressure and not lose sight of strategic priorities
- Ability and willingness to work in an insecure environment
- attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members
- Strong organizational and planning skills; ability to deal with peaks of heavy workload
- Problem-solving and pro-activity
- Strong diplomatic skills with the ability to influence and negotiate
- Excellent communication and interpersonal skills
- Excellent intercultural skills
- Strong leadership skills
- Training skills: ability to build the capacity diverse audiences
+ Commitment to the international humanitarian principles.
LANGUAGE
- Bilingual in English
- Arabic language skills is a major asset
Applications will be received until this position is filled
