Digitalization Expert, North Macedonia PAC Activity

Job Description

Project Summary:

USAID/North Macedonia Partnership Against Corruption (PAC) Activity intends to partner with the Government of North Macedonia to identify common priorities and co-create and co-invest in activities that strengthen national-level systems to reduce institutional vulnerabilities to corruption, and for the government and other anti-corruption entities to take action to address corruption when it occurs.

**Please note: Only North Macedonian citizens are eligible for this position**

Position Summary:

The Digitalization Expert will provide technical leadership, management, and oversight for the design and implementation of Activity interventions to support the government’s digital transformation. The Expert will lead the overall component team under the Activity that is responsible for identifying priority public services and systems, improving business processes, and developing digital solutions that reduce the risk of corruption and increase efficiency and coordination in public service delivery. This position will enhance the ability of government bodies at the local and national levels in North Macedonia to deliver transparent government services that reduce opportunities for corruption. This position will also be responsible for overseeing the design, development, upgrading/maintenance, and handover of secure and sustainable e-governance systems.

Responsibilities:

• Lead the overall design, planning and execution of activities to identify priority public services and systems.
• Improve service delivery processes and develop digital solutions that reduce risk of corruption and increase efficiency and coordination in public service delivery.
• Provide technical assistance, capacity development, and training to support government counterparts’ efforts to reduce corruption through digital transformation.
• Provide technical expertise and serve as a point of contact for government counterparts supported through the Activity’s digitalization component.
• Manage staff and consultants under the Activity’s digitalization component and supervise their work and deliverables, ensuring adherence to contractual requirements and timelines and providing quality assurance.
• Develop activity scopes of work and consultant terms of reference as needed.
• Coordinate with relevant stakeholders to ensure that civil society organizations, the private sector, media, and public can monitor the implementation of e-governance reforms and systems.
• Provide oversight of e-governance systems and other information technology (IT) solutions developed under the Activity.
• Contribute to the development of the Activity’s key deliverables and reports by leading the drafting, editing, and timely submission of required inputs and data related to the digitalization component.
• Carry out other duties as assigned by the Chief of Party.

Qualifications:

• Master’s degree in computer science, information technology, business, public administration or related field required.
• Minimum seven years of experience assessing, designing and implementing digitalization and/or digital transformation projects required.
• Ability to partner with government, private sector and/or other stakeholders.
• Understanding of business process improvement and emerging digital trends.
• Fluent in Macedonian and/or Albanian orally and working proficiency in English required.

MSI is an equal opportunity employer that values diversity and inclusion. We strive to develop and maintain a culture that honors the perspectives and identities of our employees, our communities and those impacted by our work.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

MSI is an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans Employer.

Reasonable Accommodations:

MSI is dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please visit Tetra Tech’s Disability Assistance Page. Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates.

Only candidates who have been selected for an interview will be contacted. No phone calls, please.

About the Organization

Company Profile:

Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion; strategic communications; and leadership and organizational development. MSI has implemented projects in 90 countries around the world such as Colombia, Indonesia, Jordan, Kenya, Mexico, Nigeria, Pakistan, Syria and Ukraine, and works domestically. We support clients ranging from the U.S. Government (e.g., the U.S. Agency for International Development, U.S. Department of Defense, U.S. Departments of State and Labor, and the Millennium Challenge Corporation) to large bilateral and multilateral donors (e.g., the World Bank and the United Nations Development Program). We also work with national and local governments, nongovernmental organizations (NGOs), think tanks, foundations and universities. For more information, please visit our website at www.msiworldwide.com.