DIRECTOR FINANCES AND OPERATIONS - DRC

Job Description

** PLEASE SUBMIT ALL CVS IN ENGLISH**


Lead operations in one of the world’s most challenging and impactful humanitarian contexts. Build systems that enable life-changing programs. Drive transformation at scale

About the Role

This is not just about managing budgets and logistics. As Director of Finance and Operations, you’ll be the strategic architect behind everything that makes our programs possible—from financial systems and supply chain to ICT, security, and field office operations across multiple regions.

Based in Goma, you will sit on the Senior Management Team, shaping organizational strategy while building a high-performing operations team that delivers responsive, efficient support to programs that genuinely save and transform lives. You’ll deputize for the Country Director and serve as the critical link between ambitious programming and operational excellence.

What You Will Do

Strategic & Operational Leadership

• Set the strategic direction for all operations functions: procurement, logistics, administration, ICT, security, and field office operations.
• Integrate finance and operations strategies into the Country Office strategy, ensuring optimal staffing structures and management systems.
• Lead business process improvements to enhance efficiency, effectiveness, and value for money.
• Strengthen collaboration across Programs, Finance, Operations, and People & Culture to enable seamless program delivery.
• Build, mentor, and inspire high-performing, accountable, and values-driven teams.

Grants & Financial Management

• Oversee award management systems and financial operations, ensuring full compliance with CARE and donor regulations.
• Ensure accurate financial reporting, strong internal controls, and effective treasury, general ledger, and accounting functions.
• Foster strong partnerships between finance, programs, and support functions.
• Lead audit preparedness and ensure timely implementation of audit recommendations.

Policy, Systems & Compliance

• Develop, review, and implement operational policies and procedures aligned with national legal frameworks and donor requirements.
• Strengthen supply chain performance and ensure compliance with procurement policies and transformation initiatives.
• Provide in-house legal coordination with CARE USA and regional structures.
• Support emergency scale-up and ensure field offices are efficiently established and compliant.

Planning, Budgeting, Risk & Security

• Lead operational budgeting processes and monitor expenditure against plans.
• Develop and manage operational risk analysis and provide strategic recommendations to SMT.
• Oversee safety and security systems, ensuring staff and operations are protected in complex environments.
• Ensure administrative policies are fit for emergency contexts and aligned with global guidance.

About the Organization

There are individuals who may use CARE’s name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you’re contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at legal@care.org. Please do not email legal@care.org to apply for this position. Instead, click "apply now" below in order to submit your interest.

CARE is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity, ancestry, sexual orientation, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.

Starting salaries are based on internal equity, candidate experience, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.