Plan works for girls’ rights. Harmful barriers like child marriage, human trafficking and gender-based violence are preventing girls and young women from achieving their full potential. Plan, along with government and private partners, fights against harmful gender norms and empowers young people to create positive change in their communities. We have worked in communities for more than 80 years and provide locally-driven programming through 240 offices around the world.
Plan International USA is fully committed to the safeguarding of all children and young people from all forms of violence.
Position Description:
Plan International USA is seeking an enthusiastic and motivated, customer-oriented professional to join our team. As a donor loyalty representative you will work with Plan’s donors and sponsors closely, answering questions, soliciting feedback, and providing accurate and adequate information about the program and about how their contribution is used.
This is a great opportunity to gain experience in an non-profit international development organization with opportunity for growth. Written and verbal communication skills are a must to succeed in this role.
Essential Functions:
Manages customers’ accounts (sponsors, contributors, donors):
Skills and Competencies:
Education and Experience:
Associates degree, Bachelor’s degree preferred: Marketing, Education, International Studies or Liberal Arts
1-2 years’ experience in a customer service role preferred
Physical and Mental Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job
Work Environment
Remote office environment. However, in-office working is required 4-6 times a month.
Compensation
Offers are based on experience, job requirements, internal equity, and market comparisons.
Plan offers a competitive total compensation package that includes PTO, Flexible Sick Time, Paid Holidays, 401K, and more.
Other Duties
This job description does not contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time.
Plan is an equal opportunity employer and follows all laws associated with the EEOC.
Customer Care, Non-profit, non profit, nonprofit, customer service, sales, Customer service, international development
Plan International works for girls’ rights. Harmful barriers like child marriage, human trafficking and gender-based violence are preventing girls and young women from achieving their full potential. Plan, along with government and private partners, fights against harmful gender norms and empowers young people to create positive change. We have worked in communities for more than 80 years and implement locally-led programming through approximately 240 offices around the world. Our technical sectors include education, youth economic empowerment, sexual and reproductive health rights, empowerment of girls and young women, and emergency response.
We are fully committed to the safeguarding of all children and young people from all forms of violence.