Reporting to the QA Team Lead, the QA Tester will assure that software is tested according to Quality Assurance mechanisms and identified standards. Testing will be done throughout the SDLC from testing requirements during the development phase to testing before functionality is moved to production. The QA Tester will communicate with business stakeholders, business analysts, development teams and the deployment team. The ideal candidate for this position can quickly and easily learn to use applications of medium to high complexity and is willing to continue with QA or Technology education as appropriate to ITG. Given the nature of the position, it is essential that the incumbent effectively demonstrates the ability to accurately estimate work effort, keep commitments, and handle multiple tasks simultaneously. Last but not least, we’re looking for a tester who is excited to use new AI tools to work more efficiently and improve the quality of our testing artifacts.
The QA Tester ensures the quality and reliability of UNOPS IT applications through comprehensive testing strategies, contributing to the successful delivery of projects and the efficiency of organizational operations. The role involves close collaboration with development teams and business stakeholders to identify and resolve defects, improve testing processes, and promote a culture of quality within the IT Group.
III. Functions / Key Results Expected
1. Software testing
Liaise with Product Managers and Solutions Designers to understand business and functional requirements for the purpose of test case creation
Write and execute test cases for given requirements / user stories in a timely manner with high quality
Perform end user testing based upon provided requirement specifications / user stories;
Review and analyse users stories / use cases / requirements for validity and feasibility
Provide continuous feedback (both written and verbal) to development team members, business analysts, product owners and end users in a clear and concise manner
Identify and communicate test schedule or testing related risks to the QA Team Lead
Test software using appropriate techniques and support data quality verification
Adopt AI-powered solutions to assist in creating test plans, scenarios, and documentation
Liaise with development team members to identify and reproduce bugs and errors identified by end users
Execute all levels of software testing (System, Integration, and Regression) for UNOPS IT applications
Work together with development team members and business analysts to understand the scope of the projects and provide objective feedback
Act as a backup tester for other functional areas than the primary assigned
2. Test automation and process improvement
Support the implementation of automated software testing;
Propose solutions for increasing testing efficiency and simplifying root cause analysis;
Test design and execution tools that adapt to the increasing complexity of UNOPS IT applications
Proactively identify risks and possible improvements for software testing processes and procedures
Stay updated with guidelines, policy, documentation to better understand testing processes and best practices
3. Knowledge Management
Contribute to knowledge sharing activities from the QA team, identifying relevant successes and failures through which the team can benefit
Support the continuing effective collaboration between ITG internal teams through proactive communication with all ITG personnel
Assist in the development of documented, standard processes for QA
