Intern (PXD Unit)

Job Description

Duration: Internship (2-6 months)

Job Description
Established in 1951, the International Organization for Migration (IOM) is a Related Organization of the United Nations and the leading UN agency in the field of migration. IOM works closely with governmental, intergovernmental, and non-governmental partners to promote humane and orderly migration for the benefit of all. It provides services and advice to governments and migrants alike.

Responsibilities
Under the overall supervision of the National Programme Officer (NPO), the intern will provide full-time support in the case management of the Mission. Specific tasks include:

• Assisting the NPO with case management activities such as developing assistance plans, processing payments, tracking progress, case closures, and monitoring.
• Providing timely and accurate information to beneficiaries.
• Tracking and recording case information and completing forms within IOM’s systems.
• Preparing and submitting monthly reports as required, incorporating clients’ feedback, including information on grants provided, follow-up visits, referrals to other service providers, and awareness activities conducted.
• Supporting the NPO with other programmatic tasks as needed.
• Undertaking any additional tasks as assigned.

Training Components and Learning Opportunities

• Gain hands-on experience working within a UN organization and understanding the dynamics of regional and international initiatives and working groups.
• Develop practical knowledge in Protection projects.
• Learn how IOM collaborates with various stakeholders to advocate for migrants’ rights.
• Participate in Assisted Voluntary Return and Reintegration projects related to Protection.
• Opportunities for career planning discussions and insights into humanitarian work within IOM.

Qualifications

• Currently enrolled in the final academic year of a first university degree program (minimum Bachelor’s level or equivalent); or
• Enrolled in a graduate school program (second university degree or equivalent, or higher); or
• Recently graduated with a university degree (as defined above) and, if selected, must commence the internship within one year of graduation.
• Preferred fields of study: Social Sciences, International Relations, International Law, or related disciplines.
• Proficient in standard software applications (Microsoft Office Suite).
• Excellent writing, communication, and analytical skills.
• Strong interest and understanding of migration, development, and/or humanitarian issues.
• Proven ability to deliver quality work accurately and consistently within deadlines.

Languages

• Fluency in English, Kazakh, and Russian (oral and written) is required.

Required Competencies

Values

• Inclusion and Respect for Diversity: Respects and promotes individual and cultural differences; encourages diversity and inclusion.
• Integrity and Transparency: Maintains high ethical standards and acts in accordance with organizational principles, rules, and codes of conduct.
• Professionalism: Demonstrates composure, competence, commitment, and sound judgment in handling daily challenges.
• Courage: Willingness to take a stand on important issues.
• Empathy: Shows compassion and makes others feel safe, respected, and treated fairly.

Core Competencies – Behavioural Indicators

• Teamwork: Promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering Results: Produces and delivers high-quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and Sharing Knowledge: Continuously seeks to learn, share knowledge, and innovate.
• Accountability: Takes ownership for achieving organizational priorities and assumes responsibility for own actions and delegated tasks.
• Communication: Encourages clear and open communication; explains complex matters in an informative, inspiring, and motivating way.

Deadline: June 10, 2025

About the Organization

About IOM Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. With 132 member states, a further 17 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM works to help ensure the orderly and humane management of migration, to promote international cooperation on migration issues, to assist in the search for practical solutions to migration problems and to provide humanitarian assistance to migrants in need, including refugees and internally displaced people. The IOM Constitution recognizes the link between migration and economic, social and cultural development, as well as to the right of freedom of movement. IOM works in the four broad areas of migration management: Migration and development Facilitating migration Regulating migration Forced migration. IOM activities that cut across these areas include the promotion of international migration law, policy debate and guidance, protection of migrants' rights, migration health and the gender dimension of migration.