Microsoft 365 Global Administrator

Job Description

Key Responsibilities:

1. Administration and Management:

• • Support the oversight of the daily operations and management of the Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive, Teams, PowerApps, Dynamics and other related services.
  • Manage policy, process and procedure for setups and settings for user accounts, permissions, governance and access controls across the Microsoft 365 tenant
  • Ensure compliance with various international and internal organizational policies, standards, and regulatory requirements.
  • Monitor system health, performance, and security, and take corrective actions as necessary.

2. Security and Compliance:

• • Implement, update and manage security policies and configurations to protect data and ensure compliance with industry standards and regulations.
  • Conduct regular security audits and vulnerability assessments.
  • Coordinate respond to and mitigate security incidents and breaches.
  • Ensure data protection and backup procedures are continuously updated and are functioning correctly.

3. Support and Troubleshooting:

• • Provide tier 2 and 3 support for Microsoft 365-related issues and escalate to Microsoft support when necessary.
  • Troubleshoot and resolve technical issues related to Microsoft 365 services.
  • Assist end-users with technical issues and provide training as needed.

4. Configuration and Optimization:

• • Configure and optimize Microsoft 365 services to meet business needs and models and improve efficiency.
  • Manage and maintain Microsoft 365 licensing and subscriptions.
  • Coordinate efforts to develop, maintain and implement best practices for the use of Microsoft 365 tools and services.

5. Integration and Automation:

• • Integrate Microsoft 365 services with other enterprise systems and applications.
  • Automate routine tasks and workflows using PowerShell, Microsoft Power Apps, and other tools.
  • Develop and maintain documentation for whole of system configurations, processes, and procedures.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Minimum of 5 years of experience in administering Microsoft 365 environments.
• Microsoft 365 100 and 101 Certified: Enterprise Administrator Expert or equivalent certification preferred.
• In-depth knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, Purview, Defender XDR and related technologies.
• Strong understanding of security principles and practices related to cloud services.
• Proficiency in PowerShell scripting and automation.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Strong customer service commitments, excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with identity and access management solutions, both Entra and Azure AD.

Preferred Qualifications:

• Experience with hybrid Microsoft 365 and on-premises environments.
• Knowledge of compliance frameworks, such as GDPR, HIPAA, Cyber Security Essentials and SOX.
• Familiarity with Zero Trust Architecture method
• Familiarity with Microsoft Intune and device management.
• Familiarity with Data Migration and Journey toward SAAS
• MS-900, MD-101, MS-500 certifications

Why join DT Global?

At DT Global, we are committed to the ongoing professional and personal development of all our people, helping them grow and reach their full potential. Harnessing their talent, maximising their contribution, and rewarding performance are all integral to our success.

HOW TO APPLY

Click the ‘Apply Now’ button.

Please submit the following:

1) Your CV
2) A cover letter

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience with the subject line “Microsoft 365 Global Administrator Application.”

APPLICATIONS CLOSE 26th July 2024, 11:59 pm Manila time

Should this role be of interest, we encourage you to apply as soon as possible. Kindly note only shortlisted applicants will be contacted. All applications will be viewed on a rolling basis.

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.

About the Organization

About DT Global

DT Global is shaping a future where sustainable development and innovation empower individuals, communities, and nations. We work in partnership with local stakeholders to foster inclusive prosperity, social equity, and environmental stewardship. Our global team of 2,500 staff and experts work in over 90 countries to solve complex problems in the peacebuilding, governance, economic development, environment, and human development sectors. With a track record of technical excellence and more than 60 years of international development experience and relationships, we deliver innovative solutions that transform lives.

For more information, please see www.dt-global.com