People & Culture Coordinator

Job Description

Summary/Objectives

The People and Culture Coordinator will be a hands-on member of a small-but-mighty People and Culture Team (P&C Team) and will provide administrative support for basic human resource functions, including recruitment, benefits and employee engagement and will report to the Director, People & Culture

The P & C Coordinator is an important member of the team as they are the first point of contact for our staff. They are expected to provide excellent customer service by demonstrating our values, providing timely responses to questions and helping to troubleshoot issues. The ideal person will be able to manage competing priorities and have the ability to pivot quickly.

The P & C Coordinator will also be encouraged to contribute ideas for improving workflows and efficiencies in administrative processes.

If you radiate positivity, are super tech-savvy and would bring home the gold if being organized were an Olympic sport, you could be the star in this support role.

Key responsibilities:

• Organizes and maintains electronic files for the P&C team
  • Maintains data cleanliness in HRIS and P&C files
  • Tracks and maintains training records and employee policy sign-offs

• Provides recruitment support by:
  • Posts job ads on various sourcing sites and maintains the applicant tracking system
  • Coordinates interview schedules
  • Phone screens applicants as needed
  • Tracks and reports recruiting activity on a bi-weekly basis
  • Represents Plan at career fairs
  • Conducts reference checks on candidates

• Assists with Employee onboarding/offboarding:
  • schedules of onboarding meetings and exit interviews
  • manages IT requests
  • manages personnel change forms (PCFs)

• Serves as a backup to the P & C, Sr. Generalist for benefits administration, including:
  • Supporting the reconciling and processing of monthly bills
  • Reviewing bills for accuracy
  • Processing enrollments and termination
  • Supporting COBRA administration

• Coordinates Administrative tasks for the P& C Team including:
  • Processes background checks for employees, volunteers, board members and associates of Plan.
  • Manages the storage of confidential background records, and approves associate purchase orders
  • Coordinates a variety of meetings and events, including new hire orientation, open enrollment and other benefits meetings, trainings, etc.
  • Manages purchase orders and reconciles expenses as needed
  • Manages the P&C team’s intranet page, ensuring information is current and refreshed regularly

• Supports employee engagement by:
  • Coordinating employee events
  • Leading the social committee
  • Supporting the wellness committee

• Provides customer service to internal and external customers
• Other duties as assigned

Our ideal candidate:

• Genuinely enjoys working with people
• Is extremely organized and enthusiastic about knowledge management and maintaining P&C files
• Is a strong communicator who can write memos and detailed emails with ease, is comfortable conversing with employees via Teams and phone and is an expert at active-listening
• Is flexible and can adapt to changing priorities
• Takes initiative but knows when to ask for help
• Has excellent time-management skills
• Receives feedback well and uses it as an opportunity to develop and improve
• Respects confidentiality and is able to act with discretion
• Is genuinely interested in learning about HR
• Has a great sense of humor and must be fun to work with, ability to tell a good joke a plus
• Wholeheartedly believes in the potential of girls
• Shares our values of service to others, learning, inclusion, collaboration and transformative impact

Preferred Education and Experience

• Associate’s degree and 2 years of relevant experience, OR
• High school diploma and 4 years of relevant experience

Working Environment

We are currently operating as primarily remote. Our teams are required to work in the office 3 days a month, 9 months a year. This position may require some additional in office work on an as needed basis.

Plan is an equal opportunity employer and follows all laws associated with the EEOC.

About the Organization

Plan International USA (Plan) is part of a global organization that advances children’s rights and equality for girls. We strive for a just world, working together with children, young people, our supporters, and partners to:
• Empower children, young people, and communities to make vital changes that tackle the root causes of discrimination against girls, exclusion, and vulnerability.
• Drive change in practice and policy at local, national, and global levels through our reach, experience, and knowledge of the realities children face.
• Work with children and communities to prepare for and respond to crises and to overcome adversity.
• Support the safe and successful progression of children from birth to adulthood.

Founded in 1937, Plan now works in more than 70 countries. Our programs in water and sanitation, health, education, child protection, economic empowerment and disaster response directly impacts those confronted by natural and complex emergencies and our advocacy work addresses girls’ rights by bringing their voices to the forefront in policy discussions on early marriage, sexual and reproductive health, and sexual and gender- based violence.

Plan International USA has two offices, located in Washington, DC and Providence, Rhode Island. It is part of the global Federation, Plan International, which is comprised of collaborative partnerships between 21 national offices and 51 country offices. Plan International USA is registered 501(c)(3) and has an independent Board of Directors.