Job Description
Lead projects that drive partner goals, ensuring successful delivery within set tolerances and fostering strong stakeholder relationships.
UNOPS EAPMCO Pacific Project Manager will oversee a project to procure medical items for the Republic of Marshall Islands, not only in the capital city but also in another city on another island, which requires close coordination and collaboration with the various stakeholders and timely implementation. The Ministry of Health is also keen to provide capacity development from the viewpoint of the procurement capacity assessment and inventory management for the supply. The Project Manager is strategically important and is expected to demonstrate UNOPS’s strong performance for the further diversification of the services.
The Project Manager is responsible for the day-to-day operations of the project(s) and provides services to the different donors, partners, and beneficiaries. The Project Manager acts on behalf of the Project Board to manage the project on an ongoing basis during the Implementation Stage. The main responsibility of a Project Manager is to ensure that the project outputs are delivered within the specified project tolerances of time, cost, quality, scope, risk, and benefits. He/she is expected to meet the organization’s performance and delivery goals.
The Project Manager is responsible for creating the Implementation Plan, using the Project Initiation Documents (PID), Legal Agreement, and have a thorough understanding of the terms, conditions, and the respective roles and responsibilities of the partners/stakeholders to ensure the project(s) outputs are capable of meeting the business cases for both UNOPS and the partner(s). The success of the project(s) and hence the Project Manager will be based on the defined Success Criteria.
The project manager for Implementation projects will be managing project(s) which ultimate goal is to provide implementation services that contribute to the achievement of partners’ goals. The variety of projects is quite diverse and can range from management of grants, development of strategies to delivery of training or providing technical assistance.
While the complexity of those projects may vary, maintaining high standards in terms of quality, health, safety and sustainability is always expected.
Depending on the nature and configuration of the project, the project manager might be executing technical studies, reviews, designs, supervision or operation and maintenance services of one or several physical infrastructure assets, in one or multiple sites. Depending on the implementation modality it may involve large volumes of procurement of goods, services and HR services.
UNOPS operates in complex contexts where resources might be scarce, local capacity low and where professional judgement and experience in these environments are of uttermost importance.
The Project Manager (Implementation) is responsible for planning, organizing, leading the project from Initiation to Closure. The Project Manager ensures effective delivery and oversight of projects, while implementing the services in scope and contributing towards achievement of partners’ goals and objectives. Acting on behalf of the Project Board, the Project Manager ensures that project outputs are delivered within agreed tolerances of time, cost, scope, quality, risk, and benefits. The incumbent possesses and applies a deep understanding of Project planning, implementation, monitoring and control, while managing stakeholder expectations. and ensuring delivery is as per the terms of the Legal Agreement. The Project Manager serves as the focal point for coordination with donors, partners and beneficiaries, ensuring alignment with contractual commitments and UNOPS performance standards.
Project Delivery and Performance
- Develop, complete and update the project implementation plan.
- Implement the approved plan (including establishment of milestones) within tolerances set by the Project Board.
- Embed sustainability dimensions, including social and gender considerations, and environmental and economic aspects, into the project life span
- Manage the production of required outputs, taking responsibility for overall progress and use of resources while initiating corrective action where necessary.
- Ensure that quality of work packages and deliverables comply with the quality requirements defined in the implementation plan.
- Liaise with external suppliers or account managers to ensure quality and timely delivery of outputs.
- Manage acceptance and delivery of work packages.
- Monitor project progress, control project variances (if any), and manage changes.
- Identify, anticipate and advise senior management and the project board on mitigating measures against project risks to ensure that benefits to partners and other stakeholders are maximized.
- Advocate and promote UNOPS service offerings, identify and report potential growth opportunities for UNOPS.
Procedures
- Comply with the organization’s policies and standards, and ensure project information is kept updated in project management systems.
- Be aware of applicable local laws and regulations, and ensure adherence. This includes international regulations and standards, where applicable, as well as technical standards.
- Prepare and adapt all relevant plans for approval by the project board, and manage baselines
- Manage the reporting obligations defined in the implementation plan and legal agreements.
- Maintain project documentation in an orderly manner for accessibility and audit support when needed.
- Understand and apply the UNOPS financial rules and regulations. Be accountable for the use of delegation of authority (where applicable) and ensure compliance with relevant policies and standards of ethics.
- Provide a formal handover of the project to the closure manager when applicable.
- Support project audit activities, including planning, preparation and coordination during audits and follow-up on audit observations/ recommendations.
Monitoring and Reporting
- Include a results framework and M&E plan in the project implementation plan with clearly defined indicators and agreed targets, ensure regular monitoring and tracking of project results.
- Prepare and issue regular project and financial reports in accordance with partner and UNOPS requirements for reporting.
- Regularly review project status and evaluate performance criteria (scope, cost, schedule, and quality)
- Maintain diaries and progress reports as required by UNOPS standard operating procedures.
- Provide routine oversight and analysis of delivery data within the dashboard system.
- Ensure all project team members track and regularly update milestones and targets for the duration of the project life span.
Stakeholder Engagement
- Develop stakeholder engagement strategies and plans. Actively engage stakeholders, take feedback, and adjust as necessary.
- Establish solid working relationships with the project board (executive, senior users and senior suppliers); clients; and key stakeholders.
- Enable formulation of project communication plans and monitor effectiveness of project communications.
- Coordinate stakeholder engagement and communication, ensuring effective timing and interdependency management of communications. Ensure stakeholders are aware of project activities, progress, and exceptions, and are in a position to accept handover outputs.
Quality Assurance
- Work with internal stakeholders to ensure projects comply with audit requirements.
- Work with procurement/ purchasing personnel to ensure effective interface with suppliers’ quality systems.
- Coordinate quality reviews of project documents and deliverables.
- Provide quality control for management outputs (e.g. project documents, reports, etc).
Knowledge Management and Innovation
- Create a learning environment for the project team, encourage knowledge sharing and training to contribute to longer-term capacity building.
- Actively interact with other project managers and the wider project management (PM) community, share case studies, lessons learned and best practices.
- Stay abreast with latest updates and good practices of the profession, participate in training and learning activities for self to advance proficiency and competency.
- Ensure lessons learned are shared in a timely and appropriate manner.
- Provide feedback to corporate practice groups on policy and systems, when needed.
- Provide feedback to functional groups on policies and related guidance to support the continuous improvement of UNOPS policy framework.
Personnel Management
- Organise and structure the project team, ensure clearly defined roles and responsibilities. Provide regular guidance and direction, as needed, and support the team in effectively performing their tasks.
- Lead and motivate the project management team, and manage performance.
- Ensure performance reviews are conducted fairly, accurately, and on time.
- Select, recruit, and train project teams as required, taking gender parity and diversity objectives into account.
- Ensure safety and security for all project personnel in compliance with the UN Department of Safety and Security (UNDSS) standards.