Dutystation: New York, United States of America
Functional responsibilities
1. Administrative Support to the Director
● Manage the Director’s calendar and schedule of meetings and appointments.
● Arrange internal and external meetings, and provide secretarial and administrative support as needed, including but not limited to the preparation of briefing files and minutes/summaries of actions to be taken.
● Manage incoming and outgoing routine correspondence, and answer queries with discretion.
● Support the Director with protocol matters.
● Liaise and coordinate closely with the Executive Office and other internal stakeholders on administrative and logistical matters, and facilitate the flow of information and communication between the Director and other teams within UNOPS as necessary.
● Anticipate and flag issues of administrative concern, and keep the Director abreast of new developments or changes.
● Undertake procurement processes as requested by the Director, and verify and process payments.
● Assist the Director in the elaboration of resource requirements for budget submissions as required, and monitor budget implementation/expenditures.
● Perform other duties as may be reasonably required and assigned by the Director.
2. Communication and Information Management
● Communicate effectively and liaise with internal and external stakeholders on behalf of the Office, following protocol, in connection with the Executive Board and beyond.
● Respond to and/or direct inquiries to appropriate units for timely action/response, screening incoming correspondence and route to relevant colleagues in the Office for timely action/follow-up.
● Ensure/Secure appropriate approval processes for documents that require signature.
● Draft routine correspondence, such as letters, memos, and note verbales.
● Maintain lists of contacts of internal and external stakeholders.
● Maintain hard copy and electronic files and reference materials, and ensure safekeeping of confidential records as required.
● Develop and maintain calendars of significant events and meetings in New York.
●Manage Office related updates to the intranet and external website.
3. Logistical Support
● Manage travel for the Director and the Office and coordinate arrangements such as visa, hotel, security clearance, and protocol matters.
● Plan and coordinate senior UNOPS colleagues’ missions to NY for the Executive Board and other high-level meetings and events, including drafting agendas in collaboration with the Executive Office and other internal stakeholders.
● Support the planning of high-level meetings, events and receptions with Executive Board member states, partners and other stakeholders, assist with protocol matters, and organize the related logistics.
● Receive officials of the UN system and senior representatives of Member States, and coordinate the logistical arrangements related to visits.
4. Knowledge Building and Knowledge Sharing
● Build knowledge of practices of diplomatic protocol, including practices developed within the United Nations system.
● Capture and elaborate on received feedback, ideas, and internal knowledge about processes and best practices.
● Provide regular feedback on existing systems, tools and resources to ensure their relevance and assist with the preparation of standard operating procedures and other guidance documents and templates, as required.
● Support with on-boarding of new colleagues.
● Contribute to a vibrant, dynamic and cohesive team culture.
Education/Experience/Language requirements
● Completion of secondary education is required.
● A first-level university degree (Bachelor’s Degree), preferably in administration, management, public administration or another relevant field is desirable but not required and might compensate for some years of experience.
Experience
● A minimum of seven years of relevant experience in general administrative, logistics, or operations’ support services in national or international public or corporate organizations is required (three years of experience in combination with a Bachelor’s Degree will be accepted).
● Experience in providing administrative support and assisting senior-level management positions is required.
● Proficiency in using Google Suite and/or MS Office and handling web-based management systems is required.
● Experience in public relations and communications with senior officials and representatives of diplomatic missions is desirable.
● Experience in UN system organizations is an asset.
Language
● Full working knowledge of English is required.
● Knowledge of another official UN language is an asset.
TOGETHER, WE BUILD THE FUTURE
UNOPS – an operational arm of the United Nations – supports the achievement of the Sustainable Development Goals (SDGs) by successfully implementing its partners’ peacebuilding, humanitarian and development projects around the world.
Our mission is to help people build better lives and countries achieve peace and sustainable development.
We are proud of our people and embrace diversity and are committed to equal employment opportunities. Our workforce brings together approximately 160 nationalities, represented by over 5,000 UNOPS personnel as well as some 7,800 personnel recruited on behalf of our partners. Spread across 80 countries from a range of backgrounds, and languages and have different gender identities, sexual orientations, and abilities.
We encourage women and candidates from underrepresented groups in UNOPS to apply. These include candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.