Senior Manager, Talent & Organizational Development, Human Resources

Job Description

Accion’s Human Resources team is looking for a Senior Manager, Talent & Organizational Development who is passionate about designing and implementing high quality learning and organizational development programs that promote excellence and boost employee growth and performance globally as we work to achieve the organization’s mission. This position reports into the Chief Talent Officer and is a key member of our Human Resources (HR) team.

Position responsibilities

This position is a great opportunity for someone who is enthusiastic about leading global talent development initiatives while continuously focusing on improvements and creative solutions that cultivate a talented and inclusive workforce. The main responsibilities of this position include:

• Design and implement programs that promote employee career and professional development and increase overall effectiveness in individual roles and responsibilities.
• Identify appropriate resources and/or implement key initiatives that strengthen workplace culture in a hybrid home/office environment.
• Design and execute strategic, high impact talent management practices such as the annual talent review and succession planning process with senior leadership, the performance management process, and the annual peer feedback process.
• Drive the development and implementation of a comprehensive DEI strategy by defining targets, developing a work plan, and crafting DEI-related organizational communication.
• Design and facilitate workshops and/or key interventions for individual departments and employee groups as needed.
• Establish and manage external partnerships that support talent development and organizational effectiveness such as workshop facilitators, executive coaches, consultants, and other key service providers.
• Oversee global employee engagement initiatives including Accion’s annual employee engagement survey, organization – wide engagement focus groups, Learning@Accion Week and other targeted community activities.
• Partner with Chief Talent Officer to design and execute leadership training components at semi-annual executive team meetings.

Position qualifications

• Advanced degree in Training and Development, Organizational Development, Human Resources Management, or another closely related field.
• Generally, 10+ years professional experience in related field with at least 3 years specifically in Learning and Development and/or Training.
• Demonstrated ability to work closely with and advise leadership groups on employee related issues and interventions.
• Demonstrated track record of dealing with sensitive information and exercising proven judgment and discretion.
• Professional maturity and a mindset for continuous improvement.
• Superior organization skills, attention to detail and follow-through required.
• Excellent verbal and written communication skills.
• English required, Spanish proficiency highly desired.

Travel requirements:

Up to 10-15% travel required.

About the Organization

Accion is a global nonprofit committed to creating a financially inclusive world, with a pioneering legacy in microfinance and fintech impact investing. We catalyze financial service providers to deliver high-quality, affordable solutions at scale for the three billion people who are left out of — or poorly served by — the financial sector. For nearly 60 years, Accion has helped tens of millions of people through our work with more than 160 partners in 55 countries. More at http://www.accion.org.

About Human Resources

We understand that to have a big impact on the world we first need to make sure that our employees are happy, healthy, and engaged. We see each employee as a unique, whole person and have built our programs and benefits around their development as both professionals and members of the broader community. We provide services that meet our organizational needs and are always looking for innovative and creative ways to do this. We understand the importance of identifying and developing diverse, top tier talent to be successful in our mission, which is to provide financial services to vulnerable populations around the world.

Why you should consider working with us:

We are a strategic partner. We are focused on Accion’s mission and always looking for ways to better partner with teams and support our employees so that they have the tools and skillsets needed to meet and exceed their goals. In this position you will be a key player in this goal as you will be assessing organizational needs and designing and facilitating robust training and development solutions (workshops, resources etc.) relevant to our work and aligned with our organizational goals.

We get ambitious things done in a supportive environment. We are a small team with audacious goals. We love what we do and are constantly learning new things from each other and our networks. In this position you will have the opportunity to propose and implement initiatives that foster employee development across the organization, influence our culture, and promote Accion’s values.

We appreciate each other as people. We believe that the diversity of thoughts, perspectives, and opinions are key for us to remain at the top of our field. We know that to grow we need to surround ourselves with people who have had different experiences and backgrounds to ensure creativity of thought and innovation in our work. We celebrate creativity and learn from our mistakes. In this position you will contribute to this effort by leading key initiatives such as Accion’s annual employee engagement survey and our Diversity, Equity, and Inclusion (DEI) efforts.