Senior Project Manager (Implementation)

Job Description

Lead impactful projects, delivering diverse services and ensuring successful outcomes within agreed tolerances of time, cost, scope, quality, risk, and benefits.

 

South East Asia Multi-Country Office (EAPMCO)

The South East Asia and Pacific Multi Country Office (EAPMCO) supports, develops and oversees the UNOPS portfolio of projects in South East Asia and the Pacific. EAPMCO was established in January 2023 following the merger of the Thailand Multi-Country Office, which covered 20 countries across North East Asia, South East Asia and the Pacific, and the Cambodia Multi-Country Office, which covered 4 countries South East Asia - 3 countries in the Mekong Sub-region (Cambodia, Lao PDR and Vietnam) and the Philippines. EAPMCO currently covers 24 countries across North East Asia, South East Asia and the Pacific. With its head office in Bangkok, the Multi-Country Office comprises nine business units: EAPMCO Thailand, EAPMCO Indonesia, EAPMCO Pacific Operations Cluster, EAPMCO Papua New Guinea, EAPMCO China, EAPMCO Vietnam, EAPMCO Mekong, and EAPMCO Philippines.

 

In 2024, the UNOPS EAPMCO implemented projects worth more than USD 80 million, in the areas of Energy Transition, Digital Transformations, Sustainable Environmental Management, Climate Change, Waste Management, Rule of Law and Access to Justice, Water, Sanitation and Hygiene (WASH), Post Conflict Reintegration, Emergency Relief, Post COVID19 Economic Transformations, and Health, through HR, procurement, construction, contract management, fund and program management services.

 

The Multi Country Office head office in Bangkok provides strategic direction, operational support, delivery oversight and assurance of the excellence of business processes and quality standards across all of the entire Multi Country Office locations. It is also responsible for developing, delivering and managing the portfolio of engagements in the country of the MCO location itself.

Background Information – Philippines

Established in 2016, UNOPS Philippines provides expert support to ensure sustainable project management, procurement and infrastructure activities in projects. With funds from the European Union (EU), UNOPS supports the Supreme Court, the Department of Justice, and the Department of the Interior and Local Government under the Governance in Justice (GOJUST) Programme (GOJUST2) through procurement, logistics, and grants and project management to advance the justice reform agenda of the government of the Philippines through innovations and interventions; as well as providing grants to civil society organizations to improve access to justice of marginalized groups. With funding from the European Union, UNOPS also supports the Bangsamoro Transition (SUBATRA) Programme, working with the Government of the Bangsamoro Autonomous Region of Muslim Mindanao (BARMM) to strengthen capacities of the executive, legislative and judicial branches to ensure a smooth transition. Supporting the Department of Health under a World Bank in the Philippine Multisectoral Nutrition Program, UNOPS has provided nutritional commodities and services for expecting mothers and young children from 2023 to 2025.

 

UNOPS Philippines is in the process of expanding its area of engagement in cooperation with its development partners, focusing mainly on a portfolio of projects and programs in the infrastructure, logistics management, procurement in health, rule of law,  and governance sectors.

 

Background Information – GoJust III

Building on the gains of GOJUST I and II, the European Union, in partnership with UNOPS and the International Development Law Organization (IDLO), supports the third phase of the Enabling Justice and the Rule of Law Programme, otherwise known as the “EU-GOJUST III”). This new action seeks to strengthen the rule of law in the Philippines through more coordinated, efficient, and people-centred justice services, while enhancing access to justice for all, especially women and vulnerable populations.

 

EU-GOJUST III continues the momentum from previous EU-funded justice programmes, including GoJUST I, GOJUST II, and the EU-Philippines Justice Support Programme (EPJUST II). While GOJUST I focused on strengthening national-level institutions, and GOJUST II deepened engagement with civil society and local justice mechanisms, the EU-GOJUST III places greater emphasis on localized implementation and institutional sustainability. This new program will address access to justice by supporting legal aid services, enhancing the capacity of local governments as entry points into the justice system, increasing rights awareness, and building the capacity of justice actors to respond to the needs of women and people in vulnerable situations.

 

Despite notable achievements, challenges persist in scaling and sustaining reforms, ensuring equitable access to justice, and improving justice outcomes at the local level. EU-GOJUST III addresses these through a localization approach, strengthening the capacity of JZs and Local Government Units (LGUs) to deliver responsive, inclusive, and gender-sensitive justice services.

 

This action aligns with the Philippine Development Plan (PDP) 2023–2028 and supports critical justice sector coordination structures such as the Justice Sector Coordinating Council (JSCC) and the Justice Zones (JZs), which have proven instrumental in advancing cross-agency collaboration, data sharing, and innovation in justice delivery.  This action is also fully aligned with the 2030 Agenda for Sustainable Development, contributing to SDG 16: promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels.

 

In collaboration with IDLO as Technical Lead, UNOPS will support the implementation of key components under the EU-GOJUST III. This includes coordination with Philippine justice institutions, civil society, and local actors, with a focus on improving legal aid services, rights awareness, and institutional capacity.

EU-GOJUST III will contribute to two Specific Objectives (SOs), as follows:

 

• Specific Objective 1 – Justice Coordination: To develop more coordinated, efficient, gender-sensitive, and people-centred justice services;

• Specific Objective 2 – Access to Justice for All: To enhance access to justice for all, especially for women and people living in vulnerable situations.
  
  

UNOPS, leveraging its experience as an implementing partner in GOJUST I and II, will continue to provide operational support, including training, procurement, grants management, and behavior change campaign in support of the justice sector reform in the Philippines.

 

The Senior Project Manager is responsible for the day-to-day operations of the project(s) and provides services to the different donors, partners and beneficiaries. The Senior Project Manager acts on behalf of the Project Board to manage the project on an ongoing basis during the Implementation Stage. The main responsibility of a Senior Project Manager is to ensure that the project outputs are delivered within the specified project tolerances of time, cost, quality, scope, risk and benefits. He/she is expected to meet the organization’s performance and delivery goals.

 

The Senior Project Manager is responsible to create the Implementation Plan, use the Project Initiation Documents (PID), Legal Agreement and have a thorough understanding of the terms, conditions, and the respective roles and responsibilities of the partners/stakeholders to ensure the project(s) outputs are capable of meeting the business cases for both UNOPS and the partner(s). Success of the project(s) and hence Senior Project Manager will be based on the defined Success Criteria.

 

The senior project manager for Implementation projects will be managing project(s) which ultimate goal is to provide implementation services that contribute to the achievement of partners’ goals. The variety of projects is quite diverse and can range from management of grants, development of strategies to delivery of training or providing technical assistance. 

 

While the complexity of those may vary, maintaining high standards in terms of quality, health, safety and sustainability is always expected.

 

Depending on the nature and configuration of the project, the senior project manager might be executing technical studies, reviews, designs, supervision or operation and maintenance services of one or several physical infrastructure assets, in one or multiple sites. Depending on the implementation modality it may involve large volumes of procurement of goods, services and HR services.

 

UNOPS operates in complex contexts where resources might be scarce, local capacity low and where professional judgement and experience in these environments are of uttermost importance.

The Senior Project Manager (Implementation) is responsible for planning, organizing, leading the project from Initiation to Closure. The Senior Project Manager ensures effective delivery and oversight of projects, while implementing the services in scope and contributing towards achievement of partners’ goals and objectives. Acting on behalf of the Project Board, the Senior Project Manager ensures that project outputs are delivered within agreed tolerances of time, cost, scope, quality, risk, and benefits. The Senior Project Manager serves as the focal point for coordination with donors, partners and beneficiaries, ensuring alignment with contractual commitments and UNOPS performance standards. The incumbent possesses and applies a deep understanding of Project planning, implementation, monitoring and control, while managing stakeholder expectations. and ensuring delivery is as per the terms of the Legal Agreement. 

Project Delivery and Performance

• Develop, complete and update the project implementation plan.
• Implement the approved plan (including establishment of milestones) within tolerances set by the Project Board.
• Embed sustainability dimensions, including social and gender considerations, and environmental and economic aspects, into the  project life span.
• Manage the production of required outputs, taking responsibility for overall progress and use of resources while initiating corrective action where necessary.
• Ensure that quality of work packages and deliverables comply with the quality requirements defined in the implementation plan.
• Liaise with external suppliers or account managers to ensure quality and timely delivery of outputs.
• Manage acceptance and delivery of work packages.
• Monitor project progress, control project variances (if any), and manage changes.
• Identify, anticipate and advise senior management and the project board on mitigating measures against project risks to ensure that benefits to partners and other stakeholders are maximized.
• Advocate and promote UNOPS service offerings, identify and report potential growth opportunities for UNOPS.

 

Procedures

• Comply with the organization’s policies and standards, and ensure project information is kept updated in project management systems.
• Be aware of applicable local laws and regulations, and ensure adherence. This includes international regulations and standards, where applicable, as well as technical standards.
• Prepare and adapt all relevant plans for approval by the project board, and manage baselines
• Manage the reporting obligations defined in the implementation plan and legal agreements.
• Maintain project documentation in an orderly manner for accessibility and audit support when needed.
• Understand and apply the UNOPS financial rules and regulations. Be accountable for the use of delegation of authority (where applicable) and ensure compliance with relevant policies and standards of ethics.
• Provide a formal handover of the project to the closure manager when applicable.
• Support project audit activities, including planning, preparation and coordination during audits and follow-up on audit observations/ recommendations.

 

Monitoring and Reporting

• Include a results framework and M&E plan in the project implementation plan with clearly defined indicators and agreed targets, ensure regular monitoring and tracking of project results.
• Prepare and issue regular project and financial reports in accordance with partner and UNOPS requirements for reporting.
• Regularly review project status and evaluate performance criteria (scope, cost, schedule, and quality)
• Maintain diaries and progress reports as required by UNOPS standard operating procedures.
• Provide routine oversight and analysis of delivery data within the dashboard system.
• Ensure all project team members track and regularly update milestones and targets for the duration of the project life span.

 

Stakeholder Engagement

• Develop stakeholder engagement strategies and plans. Actively engage stakeholders, take feedback, and adjust as necessary. 
• Establish solid working relationships with the project board (executive, senior users and senior suppliers); clients; and key stakeholders.
• Enable formulation of project communication plans and monitor effectiveness of project communications.
• Coordinate stakeholder engagement and communication, ensuring effective timing and interdependency management of communications. Ensure stakeholders are aware of project activities, progress, and exceptions, and are in a position to accept handover output.

 

Quality Assurance

• Work with internal stakeholders to ensure projects comply with audit requirements.
• Work with procurement/ purchasing personnel to ensure effective interface with suppliers’ quality systems.
• Coordinate quality reviews of project documents and deliverables. 
• Provide quality control for management outputs (e.g. project documents, reports, etc)

 

Knowledge Management and Innovation

• Create a learning environment for the project team, encourage knowledge sharing and training to contribute to longer-term capacity building.
• Actively interact with other project managers and the wider project management (PM) community, share case studies, lessons learned and best practices.
• Stay abreast with latest updates and good practices of the profession, participate in training and learning activities for self to advance proficiency and competency.
• Ensure lessons learned are shared in a timely and appropriate manner. 
• Provide feedback to corporate practice groups on policy and systems, when needed.
• Provide feedback to functional groups  on policies and related guidance to support the continuous improvement of UNOPS policy framework.

 

Personnel Management

• Organise and structure the project team, ensure clearly defined roles and responsibilities. Provide regular guidance and direction, as needed, and support the team in effectively performing their tasks. 
• Lead and motivate the project management team, and manage performance.
• Ensure performance reviews are conducted fairly, accurately, and on time.
• Select, recruit, and train project teams as required, taking gender parity and diversity objectives into account.
• Ensure safety and security for all project personnel in compliance with the UN Department of Safety and Security (UNDSS) standard.

About the Organization

United Nations Office for Project Services