Staff Augmentation Program Manager

Job Description

The Staff Augmentation Program Manager serves as the lead for institutional support contracts, provides administrative and contract support, prepares contract budgets, leads recruitment efforts, and helps with company outreach events. This position involves direct client and partner relationships; high quality project management, including financial management and contract compliance; and provision of technical assistance to select projects. The Program Manager work collaboratively with partners, colleague, client teams, and consultants, requiring an understanding and familiarity with overall project execution, including budgeting and financial management, contractual compliance, personnel management, and corporate finance.

• Serves as the primary interface and point of contact with government program authorities and representatives on program/project and contract administrative issues.
• Conducts duties and responsibilities with full understanding of clients’ requirements and the relevant policies and regulations.
• Supervises operations by developing management procedures and controls, planning and directing project execution, and monitoring and reporting progress.
• Develops statements of work and cost estimates, with the help of the financial analyst, for complex modifications.
• Serves as a proactive problem solver – able to adapt to changing priorities quickly.
• Provides overall leadership to all personnel assigned to the contract
• Oversees management and support of daily operations related to staff augmentation.
• Formulates and enforce work standards, assignments, schedules, and reviews of contract deliverables.
• Provides contract budgets (contract budget modifications, quarterly reports, monthly reports, etc.) to CORs when needed. Ensures the accuracy of all budgetary items presented to the COR.
• Approves staff timesheets and expense reports.
• Assists in transition activities for contract start and completion.
• Plans and directs project execution; monitoring and reporting progress.
• Briefs senior leadership on overall health of contract; anticipates any hiccups and provides solutions.
• Ensures that the project(s) and its personnel maintain the proper direction in fulfillment of the contract scope of work. Reviews and provides comments on progress reports, work plans and other documents to ensure compliance with company standards and contract requirements.
• Works collaboratively with project team and clients, conducting periodic visits to assess the status of project activities and to contribute to administrative, technical or evaluation work in the field.
• Supervises recruitment and hiring; oversees staff training and development to ensure professionalism and skill enhancement, oversee contract performance monitoring and documentation.
• Takes any necessary actions to correct performance problems to assure quality control and serve as primary liaison to the USAID COR responsible for USAID management of the contract.
• Facilitates the expansion of the company’s knowledge management system.

• BS/BA degree in business, management, or another relevant discipline; plus, a career of supervisory/management experience in government or contract to support operations.
• Experience actively recruiting, hiring, and managing a staff of 20+ employees is required.
• 10 years of progressive management or supervisory experience.
• Knowledge of government contracting in relation to institutional support contracts.
• Previous experience managing USG contracts required; experience managing USAID contract preferred.
• High proficiency with MS Excel, Word, PowerPoint required.
• Experience with project management, administration, reporting, monitoring, procurement and financial operations on USG contracts.
• Self-starter with excellent interpersonal and communication skills who takes initiative and leadership.

About the Organization

ZemiTek, LLC is a Woman-Owned, SBA-certified 8(a) Small Disadvantage Business (SDB) based in the Washington, DC metro area. We have a strong record delivering innovative and high-quality solutions. Since 2007, ZemiTek has provided technical assistance, project management, information technology (IT), knowledge management, monitoring and evaluation, training and learning development, and institutional support services.

ZemiTek is an equal opportunity employer where an applicant’s qualifications are considered for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or expression, national origin, genetic information, veteran status, disability or any other basis prohibited by law.