Dr. Hagen Weissapfel is the director of Education and Customer Services for Global Access to Care at Siemens Healthineers. With more than a decade of experience implementing capacity-building projects and innovative business models, he is dedicated to expanding health care solutions in underserved regions. Prior to his current role, he served as head of customer service across multiple regions in Asia, driving advanced service offerings and bridging workforce shortages. He is passionate about forging partnerships to enhance care delivery and improve patient outcomes.