Mobile network operators are gathering a tremendous amount of data every hour of every day. How they might use that data to support society is something they are still trying to figure out.
Many, both at mobile network operators and in development, have recognized that the data from mobile phones can help in tracking critical challenges — from the spread of disease, to migration patterns, to poverty rates — but they have now reached a critical junction where they need to translate that knowledge into action.
“In general we see we cannot leave this potential on the table and do nothing,” said Nicolas de Cordes, vice president of marketing anticipation at the Orange Group, a mobile network operator among the first to examine using data for social good. “We are really exploring now, asking the next question … not is it interesting, but how do we do to it in a safe and trustable way.”