Togo has emerged as a model for how governments can use digital tools to provide their citizens with better access to public services, including cash aid.
A shining example was how during the COVID-19 pandemic, the country’s Novissi emergency cash transfer program used machine learning to analyze call records and satellite imagery in order to prioritize assistance for the lowest-income people and send money to their mobile phones.
Togo has since distributed $34 million to 920,000 people, or 25% of its adult population. Now, with $100 million from the World Bank, the government is building on what it learned from Novissi to expand its social safety net program. The goal is to send cash transfers to the 1.8 million people living in extreme poverty in the country.







