Kwantu is a Cape Town based social enterprise. Their name comes from a Xhosa word meaning 'Place of gathering'. They specialise in helping NGOs and Governments to use software to manage key processes in their programmes and operations. This approach makes it easier to collect, analyse and present data for management, learning and evaluation.

Process Mapping is their methodology for analysing and documenting programme and operational processes in a clear and simple way.  Thhey can offer two-day workshops to:

• Document activities you carry out to implement your programmes (like training, capacity building or home visits)
• Key stages that you follow in your activities
• Data collection needed for management, learning, monitoring or communications and advocacy at each stage
• Reports needed to aggregate and analyse data
• Indicators needed for monitoring and evaluation

This approach addresses data quality issues at the source and provides a comprehensive Process Manual with detailed data collection tools for your field staff to use.

They offer a growing knowledge base of documentation on operational processes that can help improve your work.