Humanitarian Program Development Officer/Oficial de Desarrollo de Programas Humanitarios (Guatemala)

Job Description

Overview

Global Communities works at the intersection of humanitarian assistance, sustainable development and financial inclusion to save lives, advance equity and secure strong futures. We support communities at the forefront of their own development in more than 35 countries, partnering with local leaders, governments, civil society and the private sector to achieve a shared vision of a more just, prosperous and equitable global community.

The Humanitarian Program Development Officer participates in new business development efforts as part of the HA team. The Officer serves on the business development and proposal teams in various capacities as required, including providing administrative support to the proposal process, assisting in the coordination of the proposal process, writing sections of proposal narratives and annexes, managing the finalization and submission of proposals, and essential knowledge and information management duties. The Officer may participate in the recruitment process for certain proposals, including preparing job descriptions and liaising with the People & Culture department. The Officer also conducts research and analysis on humanitarian conditions in specific contexts to support proposal development, department fact sheets and other internal and external communications materials. This may include collaboration with other departments such as Communications and M&E.

El Oficial de Desarrollo de Programas Humanitarios participa en esfuerzos de desarrollo de nuevos negocios como parte del equipo de Asistencia Humanitaria. El Oficial forma parte de los equipos de propuestas y desarrollo empresarial en diversas capacidades según sea necesario, incluido brindar apoyo administrativo al proceso de propuestas, ayudar en la coordinación del proceso de propuestas, redactar secciones de narrativas y anexos de propuestas, gestionar la finalización y presentación de propuestas, y deberes esenciales de gestión de conocimientos e información. El Oficial puede participar en el proceso de contratación para determinadas propuestas, incluida la preparación de descripciones de puestos y el enlace con el departamento de Personas y Cultura. El Oficial también lleva a cabo investigaciones y análisis sobre las condiciones humanitarias en contextos específicos para apoyar el desarrollo de propuestas, hojas informativas del departamento y otros materiales de comunicación interna y externa. Esto puede incluir la colaboración con otros departamentos, como Comunicaciones y M&E.

Responsibility Area: Business Development

• Serves on new business development and proposal teams as assigned. Typical roles include:
  • Supporting proposal design and external coordination, which may include:
    • Serving as a liaison between Global Communities’ in-country teams, HQ-based proposal teams, relevant technical staff, and partner organizations to facilitate information gathering and proposal design.
    • Supporting coordination of field assessments and/or conducting desk studies to shape program design of potential new or ongoing programs.
• Conducting research on country background information, humanitarian conditions, sectoral best practices, competitor strengths and weaknesses, and other information needed for proposal designs.
• Providing technical writing, recruitment, or other administrative and coordination support for development of concept notes and proposals as assigned and with guidance from BD Managers.
  • This includes writing assigned proposal sections such as background statements, cross-cutting issues, management and staffing, or organizational capacity.
• Providing quality control of grammar, punctuation, and style consistency, during copy editing of proposals, as well as managing document formatting to ensure a professional final product.
• Supporting key aspects of the proposal process, which can include:
  • Participating in the development of a proposal checklist, calendar, and/or workplan.
  • Preparing proposal templates.
  • Managing the filing and organization of draft and final proposal submission materials.
  • Tracking the completion status of proposal components.
  • Compiling and submitting proposals upon internal completion and approval.

Responsibility Area: BD Information Management

• Supports effectiveness and efficiency of business development efforts. Roles include the following:
  • Provide primary support to HA BD knowledge and information management, including being responsible for file storage and maintaining organization throughout the proposal process.
  • Lead the creation and maintenance of relevant templates and training products, in collaboration with other HA BD Officers.
  • Provide training and troubleshooting support to other team members regarding file storage, KM systems, and template usage.
• Supports timely entry and management of HA BD opportunity data at the direction of BD Managers, including the creation and managing of opportunities in Salesforce. Proactively monitor Salesforce and USAID forecasts, including ongoing positioning and investigation around potential solicitations.

Responsibility Area: Recruitment Support

• Supports recruitment efforts as needed in support of BD efforts, including key personnel and consultant recruitment, which can include:
  • Finalizing scopes of work (SOW) and job descriptions.
  • Liaising with the HA Executive/Special Projects Assistant to track consultant hiring paperwork, invoices, and amendments to Consultant Agreements as required.

Responsibility Area: Strategy and Partnerships

• Contributes to the development and implementation of the Global Communities humanitarian assistance strategy and new program development opportunities. This may include:
• Support the identification and tracking of upcoming business development opportunities.
• Represent Global Communities independently at relevant coordination forums to gather and share information relevant to Global Communities programs or strategies.
• Participate in field humanitarian needs assessments in rapid-onset and on-going emergency settings and serving in various roles on emergency response teams as required, including but not limited to start-up and scoping missions.
• Producing succinct written and oral summaries and analyses of humanitarian conditions.
• Assisting in the training of field teams on key donors, humanitarian standards, and BD processes as needed.
• Conduct research and monitoring of potential partnerships, including local organizations for partnerships, technical specialists, and other collaborations that will advance GC’s HA goals.
• Create and proactively maintain roster of relevant candidates for potential future roles or collaboration.
• Create and proactively maintain roster of potential local partners and/or private sector partners for co-creation on future proposals or collaboration. Proactively reach out to potential partners and build relationships, foster linkages with relevant departments, etc.

Other:

• Completes other tasks as assigned by the cognizant Senior BD Manager and Senior Director of Humanitarian Business Development, including surge administrative and operations support.

POSITION SPECIAL RESPONSIBILITIES:

Able and willing to travel domestically and/or internationally up to 25%, which may include high risk locations.

Qualifications

• Undergraduate degree in a related discipline and a minimum of two years of related work experience or a minimum of six years of related work experience.
• Strong understanding of USG proposal guidelines (especially BHA).
• Demonstrated knowledge of international humanitarian response and recovery program methodologies, monitoring and evaluation techniques, and grants administration.
• Good analytical and research skills.
• Working knowledge of humanitarian and/or development themes in Latin America, with preference for Central American countries including Guatemala, Honduras, and/or Nicaragua.
• Must be able to communicate fluently (written and spoken) in English and Spanish.
• Excellent written and oral communications skills. Ability to interact with all levels of staff in a professional manner.
• Ability to work effectively in an atmosphere of shifting priorities and deadline pressure with minimal supervision.
• Able to work in a team environment.
• Excellent organizational skills. Ability to manage deadlines and to work independently. Ability to prioritize workload and multi-task in fast-paced environment.
• Advanced computer skills in a Windows-based environment including Word, Outlook, PowerPoint, Excel, and SharePoint.
• Accuracy and attention to detail.
• Ability to read and interpret documents and ability to sit at a computer and operate a keyboard.
• Experience contributing to writing proposals and grants for an international organization needed.
• A passion for the mission and values of Global Communities
• Licenciatura en una disciplina relacionada al puesto y un mínimo de dos años de experiencia laboral relacionada.
• Gran comprensión de las directrices de propuestas del Gobierno de los Estados Unidos (especialmente BHA).
• Conocimiento demostrado de metodologías de programas de recuperación y respuesta humanitaria internacional, técnicas de seguimiento y evaluación, y administración de subvenciones.
• Buenas habilidades analíticas y de investigación.
• Conocimiento práctico de temas humanitarios y/o de desarrollo en América Latina, con preferencia para países centroamericanos, incluidos Guatemala, Honduras y/o Nicaragua.
• Debe poder comunicarse con fluidez (escrita y hablada) en inglés y español.
• Excelentes habilidades de comunicación oral y escrita.
• Capacidad para interactuar con todos los niveles del personal de manera profesional.
• Capacidad de trabajar eficazmente en una atmósfera de prioridades cambiantes y presión de plazos con una supervisión mínima.
• Capacidad de trabajo en equipo.
• Excelentes habilidades organizativas.
• Capacidad para gestionar plazos y trabajar de forma independiente.
• Capacidad para priorizar la carga de trabajo y la multitarea en un entorno acelerado.
• Habilidades informáticas avanzadas en un entorno basado en Windows, incluidos Word, Outlook, PowerPoint, Excel y SharePoint.
• Precisión y atención al detalle.
• Se necesita experiencia contribuyendo a la redacción de propuestas y subvenciones para una organización internacional

Application Instructions

To be considered for this position, please apply (including your resume and cover letter) by 2/20/24. Applications received after this date may be reviewed on a rolling basis until the job has been filled.

Location and Work Schedule

This selected candidate can be based in Guatemala or Honduras. Candidates must be authorized to work in their preferred country without any restriction.

Salary and Compensation

The estimated salary for this position is between 10,500 GTQ - 14,180 GTQ per month. Final salary will be based on several factors including qualifications, geographic location, experience, and internal equity. Global Communities provides a comprehensive benefits package; please note that this position is not eligible for allowances.