Program Background
Pacific Australia Skills is a significant Australian investment which stands to make a major contribution to supporting social and economic growth in the region through strengthening the skills and training sector across the Pacific and Timor-Leste. Pacific Australia Skills builds on the achievements of 17 years of Australian Government support for skills and training in the Pacific.
About DT Global Asia Pacific
At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.
For more information, please see www.dt-global.com
The Role
The Operations Manager will have key responsibility for managing the administration and operations of all Pacific Australia Skills delivery sites within Fiji. The position will report to the Country Director to ensure efficient and effective administration to support operations including (but not limited to) facilities management, student support and welfare, procurement, access bursary management and general administrative matters. The position will be actively involved in the daily operations of the country and in the delivery of agreed outcomes.
Roles and Responsibilities
· Manage Pacific Australia Skills administration staff within the country office, including performance management and review, professional development and work-life balance and maintaining effective workloads.
· Manage operational and administrative functions for effective country operations, including but not limited to:
o Financial operations (procurement; Accounts Payable/Accounts Receivable; bursary payments; reporting; local insurance)
o Human Resources (timesheets; records management; administration staff performance management)
o Student Services including support with data entry and marketing and communications and recruitment
o Administration including photocopying, printing, reception
o Information, Communication and Technology (ICT) and facilities (Pacific Australia Skills vehicle management, ICT service provision, facilities including lease arrangements, Landlord liaison, maintenance), utilities, and resource maximisation.
o Maintain effective communication with functional managers in administration of operations.
· Contribute to the implementation of Pacific Australia Skills Policies, Protocols and Work Instructions by developing an environment where high quality work is undertaken supported by quality system documentation.
· Ensure Pacific Australia Skills compliance with local Government legislation and registration with local Government bodies as may be required.
· Undertake primary responsibility for all aspects of (non-academic) data and records management for Fiji delivery sites in relation to HR, administration, finance and insurance.
· Participate in the Annual Performance Plan process.
· Explore opportunities for process improvement and lead staff in implementing new systems and procedures, ensuring high standards of professional practice, and compliance with Pacific Australia Skills Quality System or as directed by the Performance, Monitoring, Evaluation and Learning team.
· Adhere to the Pacific Australia Skills and Dt Global Code of Conduct, including the principles and practices of employment equity, ethical conduct and workplace health and safety.
· Ensure implementation of an active WHS Committee to meet Pacific Australia Skills legal obligations.
· Report WHS incidents and arrange first aid treatment when necessary.
Selection Criteria
Essential Experience and Knowledge
· Relevant tertiary qualifications, and experience in a similar role within an international development context.
· Experience managing small high-performing teams.
· Demonstrated experience fostering equitable partnerships across the Pacific region and/or Timor-Leste.
· Demonstrated ability to broker strategic alliances with diverse stakeholders.
· Understanding of and commitment to Gender Equality, Disability and Social Inclusion (GEDSI), Child Protection, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), prevention of human trafficking, environmental protection, anti-corruption and other DFAT safeguarding policies.
Desirable
· DT Global strongly encourages applications from individuals with diverse backgrounds including first nations, diverse SOGIESC and people with disabilities.
· People with lived experience of the countries in which Pacific Australia Skills operate are strongly encouraged to apply.
Click on the link or copy paste it to access the full Terms of Reference for this position: https://shorturl.at/0wwGV
HOW TO APPLY
Click the ‘Apply Now’ button.
Please submit
1) Your CV
2) A cover letter addressing the selection criteria
APPLICATIONS CLOSE: 11.59pm Fiji time, Friday 29 August 2025.
Should this role be of interest, we encourage you to apply as soon as possible. All applications will be reviewed on a ‘rolling basis’. Kindly note only shortlisted applicants will be contacted.
DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.
