Program and Operations Manager

Job Description

• Lead operational excellence in a regionally significant humanitarian infrastructure program.
• Suva-based, full-time, 2-year fixed term contract
• Join a values-led organisation delivering impact across the Indo-Pacific

Contribute to a world where people, communities and the planet thrive.

Tetra Tech International Development is a leading development consulting firm working with government, businesses, and NGOs to solve complex development challenges in the Indo-Pacific region. For more information please visit our website .

The Opportunity

The Pacific Humanitarian Warehousing Program (PHWP) is a Pacific-led, multi-donor initiative enhancing humanitarian warehousing capability across 14 Pacific Island countries and Timor-Leste.

As the Program and Operations Manager within the PHWP Infrastructure Specialist Unit (ISU), you will play a pivotal role in ensuring the smooth, compliant, and high-performing delivery of operational support across this regional program.

You will lead financial management, HR, logistics, risk and compliance, and office operations, supporting the technical team to deliver infrastructure solutions that are climate-resilient, inclusive, and locally led. This is a unique opportunity to shape the operational backbone of a program that strengthens disaster preparedness and response across the Pacific.

Your Role

• Lead and manage all operational functions including finance, HR, ICT, logistics, travel, and Work Health and Safety.
• Oversee financial systems, budgeting, reporting, and compliance with DFAT and Tetra Tech policies.
• Supervise procurement and contract management in line with Commonwealth Procurement Rules.
• Support infrastructure delivery across multiple countries through country profiling, travel planning, and logistics coordination.
• Maintain and update SOPs, risk registers, asset registers, and operational manuals.
• Foster a collaborative, high-performance team culture and ensure safeguarding and compliance across all activities.
• Manage direct reports and support the professional development of the team.

About You

You are a seasoned operations leader with a strong track record in managing complex development or humanitarian programs in the Pacific. You bring a systems mindset, a commitment to excellence, and a collaborative leadership style that empowers teams and builds trust.

You will possess:

• Significant experience in program operations, financial oversight, and donor compliance (DFAT experience preferred).
• Strong leadership and team management skills, including HR and performance oversight.
• Demonstrated experience in procurement, contract management, and office administration.
• Excellent communication, coordination, and stakeholder engagement skills.
• Cross-cultural competence, especially in the Pacific context.
• Lived experience in the Pacific would be advantageous

This position is open to all applicants, and candidates from across the Pacific region are strongly encouraged to apply.

How to apply

If this role sparks your interest and you meet the criteria, click the “Apply for Job” button and submit your application via the Tetra Tech website before the closing date — we’d love to have you join our team supporting humanitarian infrastructure across the Pacific.

Your completed application will include:

• Resume
• Cover letter (max 2 pages) outlining your suitability for the position and alignment with the selection criteria.

Applications for this position close 11:59pm AEST 17 September 2025

About the Organization

Why Tetra Tech International Development?

As a leading development consulting firm, Tetra Tech International Development works with people and communities to solve some of the world's most complex challenges to achieve a positive impact.

Working at Tetra Tech International Development means working within a values-led organisation that invests in flexible work environments built on trust, safety and well-being. Through unified systems, flexible and supportive workplaces, we provide the foundations required for our team to enjoy the work they do and deliver value every day. Read more about our culture, purpose and values here.

Tetra Tech International Development is an equal-opportunity employer and has a genuine commitment to diversity and inclusion. We encourage people with disability; First Nations Peoples; and people of all cultures, genders, abilities and experiences to apply.

Should you require additional support with your application, please email IDEV.HRServices@tetratech.com  or phone (08) 8375 4400.