Technical Assistant Quality Management System Samoa

Job Description

Program Background

Pacific Australia Skills is a significant Australian investment which stands to make a major contribution to supporting social and economic growth in the region through strengthening the skills and training sector across the Pacific and Timor-Leste. Pacific Australia Skills builds on the achievements of 17 years of Australian Government support for skills and training in the Pacific.

The Role

The Samoa Police Academy is committed to delivering high-quality training programs that meet international policing standards and align with Samoa Police Service strategic objectives. To achieve this, the Academy requires a robust Quality Management System (QMS) that ensures consistency, accountability, and continuous improvement in training delivery, assessment, and certification processes.

Roles and Responsibilities

The Technical Advisor will undertake the following tasks.

1. Assessment and Review

• Conduct a comprehensive review of the current Samoa Police Training Academy’s QMS, and related policies, and procedures.
• Identify gaps from the review and formulate new policies/processes and ensure that all are following international policing standards and Samoa Police Service requirements

2. Design and Refinement

• Develop or refine QMS components as per SQA requirements in the programme accreditation report.
• Ensure integration of GEDSI and Climate-Change resilience principles.

3. Capacity Building

• Provide training and mentoring to Academy staff on QMS implementation and continuous improvement practices.
• Assess staff competencies to close skill gaps for ongoing success and sustainable performance or develop a training strategy to build workforce capabilities for quality service, operational continuity, and future sustainability.
• Develop user-friendly guidelines and manuals for staff reference.

4. Implementation Support

• Assist in piloting refined QMS processes within selected training programs.
• Recommend digital tools or systems for efficient QMS management.

5. Monitoring and Sustainability

• Establish mechanisms for ongoing monitoring, evaluation, and feedback.
• Prepare a sustainability plan for maintaining QMS standards post-assignment.

Selection Criteria

Essential Experience and Knowledge

• A Tertiary degree in Education, Quality Management, Policing/Law Enforcement, or a related discipline or field of study with at least 3-5 years of work experience.
• Demonstrated expertise in developing, implementing, and auditing quality standards documentation within the Post-Secondary Education and Training (PSET) sector, including compliance with national and regional accreditation frameworks.
• Proven track record in designing and reviewing competency-based curricula for more than 5 years, training programs, and assessment tools aligned with industry and policing standards.
• Extensive hands-on experience delivering training or teaching in a post-secondary education environment; adequate industry-specific knowledge regarding policing and criminal law enforcement, investigation and reporting; communication and de-escalation skills is highly essential.
• Understanding of and commitment to Gender Equality, Disability and Social Inclusion (GEDSI), Child Protection, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), prevention of human trafficking, environmental protection, anti-corruption and other DFAT safeguarding policies.
• DT strongly encourages applications from individuals with diverse backgrounds including first nations, diverse SOGIESC and people with disabilities.

Click on the link or copy paste it to access the full Terms of Reference for this position: https://tinyurl.com/3ydm2ah4

HOW TO APPLY

Click the ‘Apply Now’ button.

Please submit

1) Your CV

2) A cover letter addressing the selection criteria

APPLICATIONS CLOSE: 11:59pm Samoa Time, Wednesday 17 December 2025.

Should this role be of interest, we encourage you to apply as soon as possible. All applications will be reviewed on a ‘rolling basis’. Kindly note only shortlisted applicants will be contacted.

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.

About the Organization

About DT Global

DT Global is shaping a future where sustainable development and innovation empower individuals, communities, and nations. We work in partnership with local stakeholders to foster inclusive prosperity, social equity, and environmental stewardship. Our global team of 2,500 staff and experts work in over 90 countries to solve complex problems in the peacebuilding, governance, economic development, environment, and human development sectors. With a track record of technical excellence and more than 60 years of international development experience and relationships, we deliver innovative solutions that transform lives.

For more information, please see www.dt-global.com